Return & Refund Policy

Thank you for shopping at dami3c.com. We value your satisfaction and aim to make every purchase experience smooth and reliable. If you are not completely satisfied with your order due to a product issue, we're here to help.

✅ Return Eligibility
We accept returns under the following conditions:

The return request is made within 7 days of receiving your order.

The product is damaged, defective, or you received the wrong item.

The item must be unused, in its original packaging, and with the original receipt or proof of purchase.

🚚 Return Shipping
We will cover the cost of return shipping for all eligible returns.

Please contact us first before sending any items back.

💰 Refund Policy
Once we receive and inspect the returned product, we will process a full refund to your original payment method.

Refunds are issued within 7 business days after we receive the returned item.

We will notify you via email once the refund is completed.

🔁 Exchange Policy
We offer free replacements for damaged, defective, or incorrect items.

Please contact us with photos of the issue.

After we receive the returned item, we will send you a replacement product.

📩 How to Request a Return or Exchange
To initiate a return or exchange, please follow these steps:

Take clear photos of the damaged or incorrect item.

Email us at support@dami3c.com with:

Your order number

The issue description

Attached photos

Our team will guide you through the return or exchange process.

🌍 Shipping Timeframe
Our standard shipping time is 7–15 days depending on your location. We ship to most countries worldwide.

📞 Contact Us
If you have any questions, feel free to reach out:

Email: support@dami3c.com

WhatsApp: +852 52676769

Facebook: facebook.com/Dami3cStore

⚠️ Notes
We do not accept returns for reasons unrelated to product defects or fulfillment errors.

We recommend keeping proof of return shipment (e.g., tracking number) until the refund is processed.